Solutions to Common Upgrade Problems
Under certain circumstances you might have trouble converting your old Citavi projects to the Citavi 5 format.
The Path or File Name is too Long
Problem: When you attempt to open a project created with an older version of Citavi you receive the error message "The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters."
Cause: The path to the PDF files contains more than 260 characters.
Solution: Create a backup copy of the old project folder. Delete the contents of the RecycleBin folder (this is the recycle bin where PDFs from deleted references are moved). In the CitaviFiles folder, check to see if especially long file names appear. Rename the files in Citavi on the Reference tab of the corresponding reference. This will ensure that the link is maintained. Then, try opening the old project in Citavi 5 again.
The Team Project is Protected by a Password
Problem: You created a team project with Citavi 3 or 4 and protected it with a password. When you try to open the project with Citavi 5, you receive the message "You are trying to convert a protected local team project to Citavi 5 format. Protected local team projects are no longer supported."
Solution: Remove the password protection. Open the project in Citavi 3 or Citavi 4. On the File menu, click Project properties. Switch to the Team setup tab. Click Unprotect team project. Open the project with Citavi 5 to create a local project. Or import the project for use with Citavi for DBServer.