How to get Help

❷   → Frequently Asked Questions

❸   → Citavi Forums

❹   → User's Manual

❺   → Videos and Slideshows – our Recommendation!

❻   → Downloadable Dokumentation

We ask that you first take advantage of the resources above, since they often get you the quickest answer. Still stuck? → Registered users of Citavi can send a support request. We're happy to help.

Top Questions:

License key not accepted?
If Citavi does not accept your license key, you usually just need to update to the latest version of Citavi (3.1.x).
→ Click here to update.

Lost your license key?
No problem. →We'll find it!

Where's my library catalog?
Citavi lets you search over 4000 databases and catalogs.→ Check to see if your favorites are among them.

Videos and Slideshows

Videos

Citavi in 3 Minutes

We’re working on videos to show you Citavi in action. Until then, subscribe to our YouTube channel, www.youtube.com/citaviteamwhere we have step-by-step slideshows of specific tasks and more. These four short videos show you what's new in Citavi 3.

Reference Management with Citavi 1/4 (2:11 Min.)
Reference Management with Citavi 2/4 (2:13 Min.)
Reference Management with Citavi 3/4 (2:36 Min.)
Reference Management with Citavi 4/4 (3:10 Min.)

Slideshows

In the following slideshows, we show you how to work with Citavi and how to solve specific problems. This list will be continuously updated. You can download a list of the slideshows suitable for handing out during an instructional session → here (PDF).

1  Adding References

1.1  Adding Printed Materials

• Adding a Book by Hand
• Dealing with Names of Persons
• Adding a Book by ISBN Number
• Selecting Catalogs for ISBN Searches
• Adding Multiple Books by ISBN Number
• Adding a Contribution to an Edited Book
• Linking a File to a Reference

1.2  Adding Internet Documents

• Adding an Internet Document with the Picker (for Internet Explorer or Firefox)
• Adding a PDF with the Picker (for Adobe Acrobat)

2  Searching Online

2.1  Searching Catalogs and Databases

• Searching Library Catalogs with Citavi
• Searching Research Databases with Citavi
• Importing Login Credentials with a Settings File

2.2  Searching the Web

• Importing Results from Online Databases
• Importing Search Results with the Picker

2.3  Searching the Web with the Picker

• Adding Books by ISBN Number with the Picker
• Searching with the Picker 

3  Planning Your Work

3.1  Planning tasks

• Adding and Managing Tasks
• Printing a Task List

3.2  Obtaining Sources

• Finding Library Locations (for Books with ISBN Numbers)
• Selecting Catalogs for Location Searches
• Ordering Books
• Finding Full Text

4  Organizing Knowledge

4.1  Describing Your References

• Applying Keywords
• Adding Abstracts, Tables of Contents, Evaluations, and Notes
• Documenting Relationships

4.2  Quoting

• Adding Textual Quotations
• Adding Image Quotations

4.3  Ordering and Grouping

• Creating Categories
• Sorting Quotations and Thoughts
• Creating a Compilation

5  Formatting a Publication

5.1  Project Bibliographies

• Creating a Simple Project Bibliography
• Creating an Annotated Project Bibliography

5.2  Publications with Citations and Bibliographies

• Exporting a Category System to a Word Processor
• Inserting References with Placeholders
• Inserting Quotations (in the Text or in a Footnote)
• Changing Citation Styles
• Formatting a Publication

6  Working with Your Projects

6.1  Navigating and Searching

• Navigating Your Project
• Quick Search
• Advanced Search

6.2  Managing your Project

• Managing Lists
• Moving or Copying a Reference
• Backing up Your Projects

Recommend this page:

Guides and Presentations

Getting Started guide

Recommended for all new Citavi users.
→ Download PDF, 4 pages

Introduction to Citavi 3

For instructional sessions and independent learning.
→ Download PPTX (PowerPoint 2007 or later)

Manual

The → online manual is accessible from within Citavi. If you would like to refer to the manual when you are not connected to the Internet, you can download the latest version in PDF format below:
→ Download PDF, 254 pages 

Fact Sheet

→ Download PDF, 2 pages

License Agreement

→ Download PDF, 7 pages